Employee Relations - How employers work together with their employees. Good relations lead to a motivated workforce, Trade Union - Organisations that employees can join to enable them to have a COLLECTIVE voice, Role of the Trade Union - Negotiate better pay and conditions, Trade Union examples - EIS, SSTA, Unison, Industrial Action - why? - When employees are unhappy with their working conditions or are demotivated, Industrial action impact on organisation - productivity and reputation , Aim of Industrial Action - to put pressure on manager to negotiate and agree to workers demands, Strike - Employees temporality stop working altogether, Go-slow - Employees complete tasks as slowly as possible, Sit-in - Employees go into the workplace but refuse to do any work, Work to rule - Employees only carry out the duties which are included in their contract of employment, Overtime ban - Employees refuse to work any more than their contracted hours, Boycott - Employees refuse to carry out new duties or use new pieces of equipment,

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