1) Which of the 4Ps refers to the item or service being sold? a) Product b) Pricfe 2) Which of the 4Ps involves advertising on social media? a) Promotion b) Place 3) What helps a business create its unique identity? a) Accounting b) Branding 4) A strong logo and slogan help improve a brand’s: a) Brand recognition b) Product Quality 5) Conducting a survey helps a business: a) Identify customer needs b) Increase prices immediately 6) Market research is mainly used to: a) Ignore competitors b) Follow trends and customer behavior 7) Offering discounts and promotions are examples of: a) Sales strategies b) Customer complaints 8) A good salesperson focuses on: a) Talking without listening b) Understanding customer needs 9) Responding quickly to customer messages shows: a) Good customer service b) Poor service 10) Satisfied customers are more likely to: a) Stop buying completely b) Return and buy again 11) Recording income and expenses helps a business: a) Track profits and losses b) Avoid keeping any records 12) A financial statement shows: a) Personal opinions b) Business financial performance 13) Saving money every month builds: a) Financial stability b) Debt 14) Budgeting helps a person: a) Manage spending b) Spend more than earned 15) A business plan is important because it: a) Serves as a roadmap for success b) Has no use for business owners 16) One part of a business plan is: a) Marketing strategy b) Movie review 17) Selling products online through Shopee or Lazada is called: a) Traditional selling b) E-commerce 18) One advantage of online selling is: a) Limited access to buyers b) Reaching more customers easily 19) A social entrepreneur focuses on: a) Solving community problems b) Ignoring social issues 20) Businesses with a social mission aim to: a) Earn money only b) Help society while earning profit

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