Could you put me ..., ... through to customer services, please?, I'm afraid he should ..., ... be a bit later tonight., Don't worry, she'll be back this ..., ... afternoon, though., I'm afraid the line is ..., ... busy. Could you call back later?, Would you like to leave ... , ... a message for her?, Would you like to speak ..., ... to his secretary?, I'm afraid he's not ..., ... here at the moment., Rick ..., ... speaking..

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