In administrative management, what does “efficiency” mean?, Achieving results using the least possible resources, Working longer hours, Hiring more staff, What is the role of an EPS (Health Promoting Entity)?, To perform medical procedures, To affiliate users and guarantee access to the health system, To manage hospitals directly, What does the term “quality in health” refer to?, Providing timely, safe, and effective care to users, Reducing the number of patients attended, Increasing hospital stays, Which document contains information about patients’ medical care?, The budget report, The appointment schedule, The medical record, Which tool helps identify strengths and weaknesses in a health institution?, SWOT analysis, RIPS, PAMEC, Who is responsible for health insurance in Colombia?, The Ministry of Education, The EPS (Health Promoting Entities), The IPS (Health Provider Institutions), What is the main difference between habilitation and accreditation?, Habilitation is voluntary and accreditation is mandatory, Both are mandatory, Habilitation is mandatory and accreditation is voluntary, What is the purpose of internal audits in health institutions?, To evaluate compliance with standards and detect improvement areas, To punish staff, To eliminate administrative processes, What is the function of the user service area in a health institution?, To perform laboratory tests, To provide administrative and information support to users, To issue medical prescriptions, Which of the following is part of quality management in health?, Continuous improvement, Improvisation, Lack of evaluation.

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