Lean production, producing with the minimum wasted resources while maintaining high quality, Process innovation, use of new or much-improved production methods or service delivery methods., Enterprise resource planning (ERP), use of a single computer application to improve operations efficiency., Kaizen, Japanese term meaning continuous improvement., Cell production, Flow production split into self-contained groups., Critical path, sequence of activities that must be completed on time., Network diagram, the diagram used in critical path analysis., EST, an activity cannot begin before this time., LFT, an activity cannot finish later than this time without delaying a project., Total float, amount of time an activity can be delayed without dealying the whole project., Simultaneous engineering, product development organised so that different states are done at the same time., Operational flexibility, ability of a business to vary the level of production and range of products following changes in customer demand.

Chapter 28

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