to put someone at ease, to make (someone) feel calm and relaxed, to listen enthusiastically, to listen with excitement and eagerness, to establish shared interests, to find a hobby or topic that you and another person (or people) are both interested in, to ask appropriate questions, ask questions that are suitable to a situation, to have a misunderstanding, to have a disagreement or a slight argument, to have some awkward silences, to have an uncomfortable pause in a conversation or presentation, to make small talk, to make a polite conversation about unimportant or uncontroversial matters, to make a good impression, to impress; to create a good feeling, to give people a good opinion, to tell an entertaining story, to tell an interesting and engaging story, to offend someone, to cause sb to feel upset, annoyed, to dominate the conversation, to not allow anyone to speak, to ignore other people in a conversation, to hit it off with someone, to like someone and become friendly immediately

Communication

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