Identity Theft, When someone uses another person's personal information without permission to commit fraud. , Fraud Alert, A notice placed on a credit report to warn creditors to verify identity before opening accounts. , Third Party Influence, A member is on their phone the entire time and keeps asking someone what to say before answering your questions. , Fraud & Security Website Resource, A member comes in concerned about possible fraud on their account but isn’t sure what steps to take next., Phishing Scam, A member reports receiving a message asking for account verification through a link, Change, If your account is compromised, you should __________ your passwords right away., Unrealistic offer warning sign, A member says: “I received a message saying I got a high-paying job offer with no interview. They just need a small upfront fee to get started.”, Fraud Awareness form, What internal resource in Ernie should staff use to guide the conversation when a fraud situation is brought up, but NOT provide directly to members?, Never, Red Canoe will __________ ask for a members online banking credentials, full card number, PIN, or personal information by email or text..

Fraud Awareness

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