You don't know how to use the cash register. Ask your coworker for help., Your supervisor explains a task, but you don't understand the last step. Ask for clarification., A customer asks whether a product can be returned after 60 days. You don't know the policy., You are helping one customer. Another customer asks you a question.., You work in a large store. The customer is asking about wireless chargers but you don't know where they are., The customer has a strong accent and you don't understand them., You are not sure how to spell the customer's name., The customer wants to refund an item but you don't know the procedure., The customer just entered your location., The customer is leaving the location.

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