ADVANTAGES (BENEFITS), Reduces cost of employing staff for non-core activities, Saves cost of specialist equipment, Allows firm to concentrate on their core activity, Specialist firm may produce goods at a lower cost, Specialist firm may have knowledge and skills to complete the job to a higher quality, DISADVANTAGES (COSTS), Confidentiality issues, May be very expensive, The organisation will have reduced control, Firm may take a long time to complete the job, May involve redundancies, Communication problems may mean the job is not of a suitable standard

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