My boss usually __________ (give) us a heads-up about upcoming changes, but yesterday she __________ (announce) a major restructuring without any warning., gives / announced, I __________ (try) to touch base with the client yesterday when I __________ (realise) I'd been given the wrong contact details., was trying / realised, She __________ (currently / take) the reins on a major project, and she __________ (handle) the responsibility really well., is currently taking / is handling, We normally __________ (give) clients a ballpark figure before we __________ (drill down) into the details., give / drill down, I __________ (not / understand) why my colleague __________ (make) such a big deal out of this right now. It's really beside the point., don't understand / is making, While I __________ (explain) the situation, my manager __________ (interrupt) me and said, "I'll spare you the details.", was explaining / interrupted, Our team usually __________ (hit) the ground running at the start of a new project, but this time we __________ (struggle) to get organised., hits / are struggling, My colleague __________ (always / go) the extra mile for others, even when she __________ (be) completely snowed under., always goes / is, Yesterday, I __________ (work) on a report when my manager __________ (ask) me to circle back to a problem we'd already discussed., was working / asked, I __________ (not / think) the figures __________ (add) up, so I __________ (look) into them more closely at the moment., don't think / add up / am looking, We __________ (have) a meeting when someone __________ (suggest) that we might be onto something., were having / suggested, She __________ (usually / take) criticism in her stride, but yesterday she __________ (get) really upset., usually takes / got, I __________ (deal) with a difficult client last week when I suddenly __________ (realise) that their unrealistic expectations were a deal breaker., was dealing / realised, Our manager __________ (currently / look) for ways to improve efficiency because the company __________ (face) increasing competition., is currently looking / is facing, I __________ (decide) to apply for the position on a whim, even though it __________ (not / be) on my radar at the time., decided / wasn't, The team __________ (work) on several urgent tasks when another unexpected problem __________ (come up)., was working / came up, I __________ (not / mind) working under pressure because unexpected challenges __________ (be) par for the course in my industry., don't mind / are, When the project __________ (go) south last year, our manager __________ (try) to keep everyone calm., went / tried, I __________ (think) about changing careers these days because I __________ (not / feel) that my current job is particularly rewarding., am thinking / don't feel, While everyone else __________ (panic), she __________ (stay) calm and __________ (take) the problem in her stride., was panicking / stayed / took

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