A passenger calls asking about the baggage inclusions for an Economy Flex ticket on an LAX destination. How would you respond?, A passenger calls to ask what baggage is included with a Business Class ticket. What information would you provide?, A passenger asks how many checked bags they are allowed to send to the belly of the aircraft. How would you explain the maximum number of units per passenger?, A passenger asks about the standard size of hand baggage/carry-on. What dimensions would you provide (length, width, and depth)?, A passenger informs you that their checked baggage exceeds 277 cm in total dimensions or weighs over 32 kg. How would you handle this request?, A passenger calls asking what types of sports equipment are allowed to be transported on the aircraft. Provide at least five (5) examples., A passenger traveling with an infant on lap asks if the baby is entitled to carry-on and checked baggage, and what the weight allowance is. How would you explain this?, A passenger flying to the USA with an infant asks if baby food or milk in a bottle is allowed on board. How would you respond?, A passenger asks if they can bring a stroller and whether there is a fee. How would you answer?, A passenger asks if ashes or human remains are allowed in the cabin. How would you advise?, A passenger asks if a screwdriver is allowed in carry-on baggage. What would you tell them?, A passenger asks what items are prohibited from flying. Provide at least five (5) examples., A passenger calls asking if they can bring alcohol with 30% alcohol content. How would you respond?, A passenger asks if they can bring a guitar weighing 7.5 kg on board. How would you handle this?, A passenger with a Lite ticket flying to LHR asks if they are allowed to bring a carry-on bag into the cabin. How would you respond?

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