make concessions - let the other person have something in order to achieve an agreement, tactful - careful about what you say so that you don't upset or embarrass anyone, bluff - pretend something in order to achieve what you want, defer - delay (until a later date), make compromises - accept less than what you originally wanted in order to reach an agreement, establish common goals - find out what you both want, haggling - arguing to agree on the price of something,

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