1) Business Analytics is demonstrated in different ways. a) Descriptive b) Predictive c) Analytical d) Prescriptive 2) What are the business communication touchpoint types for Expansion? a) Introduction b) Business Review c) Post Mortem d) Renewals e) Follow up 3) What does CTA stand for? a) Customer To Call b) Customer To Attention c) Call Time Alert d) Call To Action

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