Premises, A tight area , Liability, The legal responsibility that one person has to another., Reasonable care, A legal term that means that an ordinary person would think that the operation takes thoughtful, careful  precautions., Occupational Safety and Health Administration (OSHA), The federal agency that creates and enforces safety-related standards and regulations in the workplace., Accident, An unplanned, undesirable event that can cause property damage., Near miss, An event in which property damage or injury is narrowly avoided., Accident Investigation, Investigation put into place to keep record of and incident, Safety Program guidelines, It is based on existing safety practices and the insurance carrier's requirements., General safety audit, A safety inspection of facilities, equipment, employee practices, and management practices., Facilites , The building (Interior/Exterior) a major systems, Equipment , Refrigerators, tools, vehicles, fire extinguishers, alarms., Employee practices, How employees are expected to do things., Management practices, The inspector evaluates how committed management is to protecting employees and guests., Emergency plan, A plan that is meant to protect workers, guests, and property in the case of an emergency or disaster., Harrasment, Happens when slurs or other verbal or physical conduct related to a person's race, gender expression, color, ethnicity, religion, sexual orientation, or disability interferes with the person's work performance or creates an unhealthy work environment., Complainant , The person who expresses a grievance.

chapter 9

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