Using indirect language to soften criticism: I think there might be an error, I'm not sure that's a good idea, Using passive voice to avoid blaming.: This was set up incorrectly, There are four mistakes in this report., Use I statements to avoid placing blame.: I had trouble following the ideas in your paper., I'll do as much as I can on this report today., Use qualifiers (ie. kind of, a little, a bit) to minimize the impact of the statement.: He's kind of slow at completing his work., She can be somewhat negative at times., Use positive language; it can lead to solutions and problem-solving.: Her writing could be improved., This display might be a bit more attractive if we ..., Use modals to make a statement less demanding and encourage input from others.: Maybe we could try it a different way., I wonder if we should stop dealing with that company.,

Being Tactful 2

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