Remember: It is important ____ you ____ your views clear to the manager of the library. ____ vital thing is to make your views firmly. ____, you should remain polite. It is up to you ____ your comments to the manager are written or spoken. ____ of these methods of communication are acceptable. But, whatever you do, ____ spend an excessive amount of time on these. The manager is undoubtedly a busy person and is likely to appreciate concise communications from patrons of the library. Let me wish you ____. And ____, let us hope that the voices of the silent majority will at last be heard.

GL PTE

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