What is the first step when a problem surfaces at work? - Identify its source, Why is it important to analyse the points of view of those directly affected by the problem? - To find an appropriate solution that everyone understands and accepts, What happens when you do not involve the people affected by the problem in the decision-making process? - The solution might fail because it doesn’t address their concerns, What is a key characteristic of an appropriate solution to a problem? - It is understandable and acceptable to everyone involved, What is the main advantage of identifying the source of the problem? - It helps find a lasting and effective solution, Which of the following is NOT a good problem-solving practice? - Ignoring the problem until it escalates, Why is it important for everyone involved to understand the solution? - To avoid misunderstandings and ensure implementation, What is the best way to approach a problem that affects multiple people in the workplace? - Engage all those directly affected to understand their perspectives, What is a common mistake when trying to solve a workplace problem? - Focusing only on the symptoms of the problem, What should you do if a solution to a problem is not working? - Reassess the problem and explore alternative options, What role does teamwork play in problem-solving? - It ensures that multiple perspectives are considered, How can you ensure that a solution is sustainable? - Test the solution and make adjustments based on feedback,

Problem-Solving at Work

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