Good morning! How can I help you?, Hello. I’d like to change these trainers for a bigger size., Have you got a receipt?, Yes. It’s in the bag., Great! What size would you like?, 38, please., Let’s have a look. … We haven’t got 38 in the same colour. Would you like blue ones?, Yes, the blue ones are great! Are they the same price?, They’re actually £5 cheaper. I’ll give you the difference in cash., Sounds good. Thank you..

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