A. Good afternoon, Glacier Products. B. Good afternoon. ____ I speak to Ms Julie Meyer? A. Who´s ____, please? B. Kevin Lau, from Rogers Electronics. A. I´m sorry, I didn´t ____ your surname. B. Lau. L-A-U. A. Please ____ the line, Mr Lau.....I´m afraid she´s on another call.Can I ____ a message? B. I´m sorry, but I need to ____ to Ms Meyer in person. A. I ____. Could you ____ back later? B. Yes, that´s fine. I´ll call again in an hour. A. Thank you. Goodbye.

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