You spill coffee on your laptop right before an important meeting., You lose your keys and can’t get into your house., Your internet suddenly stops working during an online presentation., You accidentally break something at a friend’s house., You send an email with a mistake to your boss or client., Your phone battery dies when you need it the most., A colleague doesn’t finish their part of a team project on time., You miss an important train or bus., You forget about an important deadline., You feel sick the day before an important event., Your computer crashes and you lose an unsaved document., A customer complains about your service or product., You misunderstand instructions and do the task incorrectly., There is a conflict between you and a coworker., You are asked to do something you don’t know how to do.

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