A couple arrives with a reservation under the name Brown for 7:30 pm. Welcome them and seat them., Two walk-in guests ask for a table near the window. Only a middle table is available. Offer options., A family of four arrives with a stroller and needs extra space. Find a suitable table., A tourist asks if there is an English menu before being seated., A group of six arrives without a reservation during a busy evening. Explain the waiting time., A guest says they booked outside seating, but all terrace tables are occupied. Handle the situation., A couple arrives 25 minutes late for their reservation. Check if their table is still available., A guest says they do not like the table near the kitchen and want another one., Two business guests ask for a quiet table for a meeting. Seat them appropriately., A customer arrives early for a reservation and asks if they can sit now., A family asks for a high chair for their child while being seated., A group of friends wants to wait for two more people before sitting down. Respond professionally., A guest using a wheelchair arrives and needs accessible seating., A customer asks for a table with a charging outlet nearby., A couple is celebrating an anniversary and asks for a romantic table., A walk-in guest asks, “How long is the wait?” during peak hours., A regular customer arrives and asks for their usual table., Two guests ask to move tables after already being seated., A large group arrives, but only part of the group is present. Decide what to do., A guest says they have a reservation, but you cannot find their name on the list. Handle the situation professionally.
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