1) What is this date 12/3/2009 in British English? a) 12th March 2009 b) 3rd December 2009 2) What is this date 12/3/2009 in American English? a) 12th March 2009 b) 3rd December 2009 3) Which of these is a correct way to start a letter? a) Dear Sir/Madam b) Dear John c) Dear Mr John d) Dear Mr John Smith e) Dear John Smith f) Dear Mr Smith 4) If you start your email/letter with 'Dear Sir/Madam', how should you finish it? a) Yours faithfully b) Yours sincerely 5) If you start your email/letter with 'Dear Mr Veal', how should you finish it? a) Yours faithfully b) Yours sincerely 6) If you write 'Dear Mr ...', are you writing to a a) Man? b) Woman? c) Married man? d) Married woman? 7) If you write 'Dear Mrs ...', are you writing to a/an a) Man b) Woman c) Married woman d) Married man 8) If you write 'Dear Miss ...', are you writing to a/an a) Man b) Woman c) Unmarried woman d) Unmarried man 9) If you write 'Dear Ms ...', are you writing to a/an a) Man b) Woman c) Unmarried woman d) Unmarried man 10) Which of the following letter endings are formal a) Yours sincerely b) Best regards c) Yours faithfully d) Love and kisses e) Yours truly f) See you soon 11) Which of the following letter endings are neutral? a) Kind regards b) Yours sincerely c) Best wishes d) Love e) Best regards f) All the best 12) Which of the following letter endings are informal a) Yours faithfully b) Hugs c) See you soon d) Bye for now e) All the best f) Love 13) When writing an email, you attach a document. When writing a letter, you ........ a document a) attach b) enclose c) envelope d) include

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