Keep your communication professional, Remain calm and collected, Speak softly, Practice active listening, Give them time to talk, Understand the customer's point of view, Assess their needs, Seek a solution, Ask for support, Maintain a positive relationship.

S06 LOWER INTERMEDIATE: Dealing with difficult customers

Leaderboard

Visual style

Mga Option

I-switch ang template

I-restore ang gi-autosave: ?