1 A: Argh! B: What’ve you broken? Oh my ____! What a mess! A: Don’t! B: OK! Calm ____! It’s not the end of the ____! A: Don’t ____ me to calm down. If ____ you’d put things away properly! B: I’m ____? A: That is your bag, ____ it? B: Oh ... yeah, I was going to take it to my room … A: Well, I ____ you had. I ____ broke my neck! B: OK. Sorry. It’s not as ____ I did it ____. A: That’s not the ____. You’re ____ leaving your stuff lying around. You know, I’m not your mother to clear ____ after you. B: Right, of ____ – Mr Perfect! A: Come ____! That’s not ____ I’m saying! B: ____, that’s what it ____ like. It’s not as ____ you’re the only one who does stuff round the house. A: Yeah. OK. ____. Listen, forget it. I wish I ____ said anything. B: No, if that’s how you really ____ ... A: No, it ____ out wrong. I’m sorry. It’s just that it’s been a long day and this was the last ____. B: OK. Well, I am sorry. I will ____ an effort, although in this particular case I went to answer a phone call and then I forgot about it. A: Whatever. It’s ____. Can we just ____ on? B: OK. Can I give you a ____? A: Yeah. Can you grab the dustpan and brush? 2 C: Miriam, could I have a ____? D: Erm, could we not talk later? I’m actually in a bit of a ____, as it happens. C: I’d ____ not leave it. D: Oh, OK. What’s ____? C: ____. I just had a phone call from that group who were coming in July and they’re cancelling. D: What? You’re ____? C: I wish I was. ____, they were unhappy with the service they were getting. D: What? They haven’t even been in touch recently. I ____ everything was fine. C: They said they’d asked about ____, but you hadn’t got back to them. D: Er … yes, but I passed that ____ to you. C: When? D: A couple of weeks ago! I assumed you’d ____ with it. C: Why? Didn’t you even ____ to them? D: No. C: Or think to ____ it to my attention? D: Well, you were the one who said you wanted to take ____ of everything. C: What? When? D: Last month – in the departmental meeting. C: What? That’s not what I said at ____. D: You said, ‘We’ve got to get a ____ of costs’ and that everything had to go ____ you. You left us feeling ____ if we were doing it all wrong and it was as though we’d been wasting money left, right and ____. C: Really? That certainly wasn’t my ____. I wish you’d said something. D: I ____ have, but you hardly come out of office. C: Well, it’s just that I have a ____ amount on. D: Try to see it from our ____ of view. We want to help, but how can we if you don’t communicate with us? C: I send out a weekly ____. D: OK, no ____, but that’s not exactly the most human ____. I’m not saying it’s not helpful – it’s just that we’d all ____ a bit more face-to-face contact. C: OK, I hear you. I can see we’ve got our ____ crossed. D: I should’ve followed up the email. I was probably being a bit ____, for which I ____. C: Well, it’s done now. I’m glad we’ve ____ the air. Let’s just ____ on. There’s no point crying ____ spilt milk.

outcomes advanced unit 6 arguments listening sb p 52

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