Closed-Ended Questions: Do you prefer a morning or afternoon appointment?, Did you still want to see Dr. Wernli?, Is your insurance an HMO or PPO?, Do you have your insurance information available now?, Do you have any questions?, Is your concern on the upper or lower half of your body?, Do you get skin checks every year?, Would you like to add an email?, Open-Ended Questions: What are you wanting to be seen for?, How can we improve your experience?, Where is your concern located?, How can I help?, What do you think of our Patient Portal service?,

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