have a row - to have a serious disagreement, put at ease - to make them feel comfortable, calm, and relaxed by reducing their anxiety or worry, listen enthusiastically - to listen with great excitement, deep interest, establish shared interests - to find out what hobbies, activities, or topics of conversation you and another person or group are both interested in, ask appropriate questions - ask suitable, acceptable questions, have a misunderstanding - to fail to understand something correctly or to have a disagreement or quarrel with someone, awkward silences - making you feel embarrassed, put your foot in it - to say or do something that upsets or embarrasses somebody, small talk - to make polite conversation about unimportant subjects, make a good impression - to create a good feeling, to give people a good opinion, an entertaining story - a narrative that amuses, interests, or gives pleasure to the listener or reader, holding their attention in an enjoyable way, offend someone - o say or do something that causes them to feel hurt, angry, upset, dominate the conversation - control something, especially in an unpleasant way, hit it off with someone - to have a good, friendly relationship with somebody,

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