Can I speak to Mr. Kenny ?, Sure. Just a moment, please., Is that Mrs. Dona ?, Yes, speaking., Is Mr. Ben there?, He isn't here right now. Please, call him later after 10 minutes., Can she phone me, please?, Sure. I'll tell her., Can you spell that, please?, Let me see, D O N K E Y street., Sorry, can you repeat that?, Yes, sure. I live in 35 Hoang Gia Road., Sorry, I don't understand., Let me explain it to you., You've got the wrong number., Oh, I'm sorry. Let me check it again.

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