Could you speak up, please?, The other person is speaking too quietly. , Sorry, I didn't get that., You didn't understand what the other person said. , Sorry, could you repeat that?, You want the other person to say something again., Could you speak more slowly , please?, The other person is speaking too fast., Sorry, wrong number., You called someone by mistake., Could you spell that, please?, You didn't understand a name or a word., I'll read that back to you., You want to check if you got the information right..

2.2 Telephoning: Problems

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