Hello, this is City Sports Centre., How can I help you with your booking?, I'm calling about swimming lessons., I'm calling to ask about ticket prices., Could you tell me the opening and closing times?, Did you say the class starts at nine?, Sorry, could you say that again?, Sorry, could you hold on a minute?, Just a moment, please., I'm sorry about the problem with your booking., Can I help you with anything else?, Thank you for calling.

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