Clarify, “This report isn’t clear enough.”, “The process is too complicated.”, Acknowledge, “This delay has caused us problems.”, “The mixed instructions made things difficult.”, Disagree / Correct, “Your team never sent the timeline.”, “Reducing testing creates no risk.”, Set a Boundary, “Can you finish another urgent task today?”, “Can you make this unsafe technical change?”, De-escalate / Repair, “Your team always causes problems.”, Your reply sounded too sharp., Negotiate / Move Forward, “Add the feature, but keep the deadline.", Two teams need the same specialist next week.

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