1) You are recording a video for your website but the neighbors are doing building work. Ask them to stop. 2) Your business is going well but you don't have time to update your blog. Ask a friend to help you. 3) You do a short interview for a local radio station. Roleplay 3 questions from the interview. 4) You have an important meeting with a new client. Just before the meeting, you get the flu. Phone your client to cancel. 5) Your friend is insterested in becoming your business partner but you don't think it's a good idea. Talk to him/her and explain your reasons. 6) You discover a competitor has been copying your ideas. You record a short podcast for your site to complain. 7) A design magazine invites you to write a monthly column. You accept. Role-play the phone call. 8) You have been having problems with your internet connection. Phone the server to complain. 9) You haven't had time to answer all your emails recently. Customers are complaining. Record a short podcast for your site, apologizing. What do you say? 10) You employed your cousin to help in the office, but he makes a lot of mistakes. What do you say? 11) You produce new samples of greeting cards. Your mom loves them and gives them away to her friends. You complain. What do you say? 12) You return from the printers with some new notebooks but the cat spills a cup of coffee on your desk. Phone the printers. Ask them to print 50 more by the end of the week. 13) You decide to diversify your product range. Decide with your partner if you should produce a clothes range or do something else. 14) A TV channel does a documentary about you. Someone stops you in the street and asks for your autograph. Roleplay the conversation. 15) You decide to start producing a designer clothes range and move to a new office but you need more capital. Ask your bank manager for a loan. Roleplay the conversation. 16) A retailer accuses you of copying their clothes range. You ask your father, who's a lawyer, for advice. What do you say? 17) The press accuse you of copying the ideas of your competitors. You give a one-minute TV interview. What do you say? 18) You win the case agains your competitor. Your company is a success. You are invited to go on a celebrity reality show. Congratulations!

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