1) Select the correct Sales Equation Formula a) Sale=Conversion% X ATV b) Sale= Bills X Conversion % X ASP X IPT c) Sale= Bills X Conversion % X ATV X IPT d) Sale=Walk-In X Conversion % X ASP X IPT 2) We need to adapt __________________ approach while offering an experience to our customers. a) Salesman b) Generalist c) Consultant 3) What is the 4-Point Rule? a) Key Performance Indicators b) Connect, Motivate, Seize, Create c) Listen, Understand, Solution d) LAST 4) Which one is NOT a passion question to identify needs? a) Style b) Functionality c) Skills d) Purpose e) Goal f) Price 5) Identifying prospect and building rapport doesn't include a) Checking buying signals b) Asking for mode of payment c) Introducing yourself with your name d) Non-sales conversation 6) This is an example of which parameter under CONNECT: The occasion is tomorrow.. last minute shopping! You must be under a lot of pressure. Don't worry Ma'am! I'll surely help you out with the best... a) Personalised warm approach b) Identifying prospect & building rapport c) Understanding need & identifying passion d) Garner empathy through care and assurance

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