Hello, Grange Medical Practice. How can I help you?, Good morning, I'd like to make an appointment to see a doctor., Ok, what's your name?, Eva Mendes, How do you spell that?, M-E-N-D-E-S, And your date of birth?, 29th May, 1987, What's the problem?, I'm worried about a lump in my breast., Ok, we have an appointment with Dr Bannon at 2:10 this afternoon?, I'm sorry, I'm busy this afternoon., Right, Dr Waheed can give you a phone consultation between 6 and 7pm?, Yes, that's fine. Can I confirm - Dr Waheed will phone me between 5 and 6pm?, No, between 6 and 7pm., Ok, thank you., Thank you, goodbye..

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