In an ideal world, every manufacturing activity would be carried out with ____% effectiveness at the ____ possible cost. ____ improvement involves making small, incremental changes to improve performance. This is called ____ in Japanese. To avoid wasted effort, companies first need to ____ on and ____ their processes, so they can select the most effective tool to achieve the improvement they want. Why carry out continuous improvement? 1. Continuous improvement can ____ activities that don’t contribute to the company’s performance – making the company more ‘____’ and increasing focus. 2. These small, ____ changes can stack up to make big improvements in performance. 3. The results could be ____ profits for the company or making the company more competitive in the marketplace. Engineering activities can be classified as either: ____-added: these ____ the value of the product in some way ____-added: these ____ the value of the product to the company or customer. TIMWOODS is the that refers to non-value added activities classed as waste: 1. T - ____ 2. I - ____ 3. M - ____ 4. W - ____ 5. O - ____ (Excess production ) 6. O - ____ 7. D - ____ 8. S - ____ unused talent In order to quantify measures of performance ____ (KPIs) are used. Examples of KPIs for individual processes : Cycle time - ____ Changeover time - ____ Throughput - ____ ____ - (Number of good products made x ideal processing time / planned production time) x 100 Examples of KPIs for groups of processes : ____ - Number of products manufactured per unit time ____ - Sum of the actual machining time of the different processes needed to manufacture the product ____ - (Quantity of products delivered on time / total quantity of products) x 100 ____ - Time to manufacture a customer order from start to finish ____ - (Output achieved / potential output) x 100 Examples of KPIs for quality of output are: ____ - (Total number of products scrapped / total products produced) x 100 ____ - (Good products produced / total products produced) x 100

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