Opening: Dear Sir or Madam, / To whom it may concern,, I am writing to express my disappointment /dissatisfaction with the service…, I would like to lodge a formal complaint against your company for the reasons outlined below:, I feel compelled to write to you in order to describe the, Listing Problems: First of all,, Not only was there a hair in my wife’s soup, but the main course also arrived cold., On top of that…, As if that was not enough…, To top it all off…, Complaining Expressions: The standard of the… was not up to scratch., The… was not up to the expected standard., The… failed to live up to our expectations., We were left bitterly disappointed by…, The… was an absolute disgrace. (v.strong), Requesting Action: It seems only fair that you should… (offer a full refund), I would appreciate it if you…, I would be grateful if you…, Should these demands not be met, you will be hearing from my lawyers., I expect to receive compensation to the tune of (€2000) for the…, Making Recommendations: I strongly recommend that your organisation…, It would be advisable to…, I suggest re-evaluating your procedures regarding…, Sign off: I look forward to receiving your reply., I expect to receive a prompt reply to this letter., Yours faithfully,,

Formal Letter of Complaint CAE

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