Answering the phone, Ensures fast communication with clients, suppliers, or colleagues., Filing documents, Keeps important information organized and easy to retrieve., Sorting mail, Ensures that important correspondence (physical or digital) reaches the right person quickly., Greeting visitors, Creates a welcoming and professional first impression., Using office equipment, Enables efficient task completion (e.g., printing, copying, binding documents)., Managing diaries and appointments, Keeps schedules organised to avoid double-booking or missed meetings., Sending emails, Facilitates quick, clear communication with clients, partners, and staff., Preparing documents, Provides well-formatted, accurate materials for meetings, reports, or communications, Ordering office supplies, Ensures staff have the tools they need to work efficiently., Handling confidential information, Protects the business from legal issues, leaks, or reputational damage and builds trust with clients and employees., Taking messages, Ensures important information reaches the right person even when they’re unavailable and prevents miscommunication or missed deadlines., Handling customer enquiries, Builds trust and satisfaction by providing timely and accurate information and supports repeat business and positive reputation.

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Etiket-diagram
Daily tasks
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Etiket-diagram
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Emails Alena Unit 5 informing and replying (functions) 2
Emails Alena Unit 5 informing and replying (functions) 2
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Admin Assistant - key terms
Admin Assistant - key terms
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