Your supervisor asks you to stay late again even though you have already worked overtime three days this week., A colleague wants you to accept responsibility for a report they forgot to complete., Someone from another department asks you to handle a task that is not part of your job description and would make you fall behind on your own work., A coworker asks you to cover their shift with only 10 minutes’ notice., Your manager adds you to a long meeting that has nothing to do with your responsibilities., A coworker repeatedly asks you for “just a quick favour” that actually takes a lot of time., You receive an email saying you have been added to a project team without anyone asking you first., A colleague asks you to do something personal for them (e.g., pick up lunch) even though you’re busy., Your team invites you to an after-work social event, but you need rest and personal time., Your supervisor gives you a large task and expects completion by the end of the day., A coworker asks you for information that is confidential or restricted., A colleague keeps interrupting you while you’re focused on an important task., A coworker wants to borrow your laptop/phone/headset for a few hours., Your manager emails you during your vacation asking you to review a document., You’re asked to sign off on a document you haven’t reviewed properly., Your team wants you to skip your lunch break to finish a task quickly., A colleague keeps delegating their tasks to you without asking., A client asks for your personal mobile number instead of the company contact., Someone asks you to drop everything to work on something urgent for them., A coworker makes a guilt-based request such as: “Well, if you don’t mind doing it since you’re faster…”, Your manager asks you to operate a piece of equipment you’ve never been trained on., You’re asked to take on a major extra assignment right before your performance review, with no recognition or compensation., Someone books a meeting right over your lunch break without consulting you., You are asked to mentor a new hire even though you already have an overloaded schedule., A team member insists something is “urgent” but you know it’s not and you have more important deadlines..

Assertive communication(Say No)

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