Some common issues can be sorted out online:
Other issues can be sorted by emailing firstname.lastname@example.org.
To submit an idea for improvement or report a bug there are feedback boxes if you scroll to the the bottom of most pages.
Alternatively email the development team at email@example.com.
On purchasing the product your school should have been sent a welcome email that contained your licence documents.
If you don't have an account yet follow the link contained in the licence documents or note down the key and Sign up with a licence key
If you already have a basic account, go to Join a school and enter the licence key there.
If you have a colleague who is already joined to the school they can use Invite colleague to send you an invite to join.
Contact us if you can't find your licence key