A call bell is..., the buzzer which patients press to call the nurse., Somebody who is sensitive..., understands what people are feeling., Somebody who is incontinent..., cannot control when urine or faeces come out of their body., Somebody who is impatient..., doesn't like waiting., Privacy is when..., you are alone and people cannot see or hear what you are doing., If you talk down to somebody..., you talk to them in a way that shows you think they are stupid or not important., If you humiliate somebody..., you make them feel worthless or embarrassed..

Exercise 4a on page 40 (Nursing)

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