1) What type of device is a mouse, primarily used to control the pointer on a screen? a) Processing device b) Output device c) Storage device d) Input device 2) Which device is an output device that displays visual information? a) Monitor b) Keyboard c) Microphone d) Mouse 3) What is the function of a microphone in relation to sound? a) Displays visual data b) Stores sound files permanently c) Captures sound and converts it into digital data d) Plays digital audio 4) Which type of devices enable us to hear audio from the computer? a) Speaker devices b) Processing devices c) Storage devices d) Input devices 5) A hard drive (or flash drive, or external hard drive) is a device commonly used for what purpose, capable of both sending and receiving data? a) Displaying graphics b) Storage c) Printing documents d) Processing calculations 6) What common input device is used for typing text and commands? a) Keyboard b) Printer c) Speaker d) Monitor 7) Which output devices produce hard copies of documents and images? a) Printers b) Webcams c) Monitors d) Scanners 8) Which type of portable storage devices utilize flash memory? a) USB flash drives b) RAM modules c) Hard disk drives (HDDs) d) CD-ROMs 9) An input device used to capture live video is known as a(n): a) Webcam b) Speaker c) Printer d) Monitor 10) What output device projects images onto a large surface? a) Projector b) Digital camera c) Monitor d) Scanner 11) Which input device is specifically used to read product codes? a) Barcode reader b) Microphone c) Keyboard d) Mouse 12) What type of memory is RAM (Random Access Memory), known for losing its data when the computer is turned off? a) Archival storage b) Non-volatile memory c) Permanent storage d) Volatile memory 13) Which output devices provide sound directly to the user's ears? a) Headphones b) Speakers c) Microphones d) Sound cards 14) Which of the following is primarily an input device? a) Printer b) Speakers c) Keyboard d) Monitor 15) What type of device is a projector? a) Input b) Output c) Both Input and Output d) Storage 16) Which tool is most commonly used to open a computer case? a) Philips Screwdriver b) Wire Strippers c) Pliers d) Flathead screwdriver 17) To prevent electrostatic discharge (ESD) when working with computer components, what protective equipment should be used? a) Compressed air duster b) Anti-static wrist strap c) Rubber gloves d) Magnetized screwdriver 18) If a computer powers on but displays no video, which diagnostic tool might help identify the failing component? a) Cable tester b) Hard drive duplicator c) POST card (Power-On Self-Test card) d) Loopback adapter 19) When disassembling a computer, what tool helps keep track of small screws and metal components? a) Cable ties b) Dust blower c) Anti-static bag d) Magnetic mat 20) What set of tools would you use to create a custom Ethernet (RJ-45) cable? a) Wire strippers and crimpers b) Pliers c) Punchdown tool d) Soldering iron 21) What is the primary purpose of Occupational Health and Safety (OHS) in computer system servicing? a) To reduce electricity consumption b) To prevent accidents and injuries c) To improve software compatibility d) To increase computer speed 22) Which of the following is a major electrical hazard when working with computer components? a) Electrostatic Discharge (ESD) b) Software viruses c) Printer paper jam d) Slow internet connection 23) Which common injury can result from improper lifting techniques when handling computer equipment? a) Tripping over loose cables b) Headaches from monitor glare c) Carpal Tunnel Syndrome from repetitive mouse use d) Back injuries from improper lifting 24) Before opening a computer case for servicing, what is the most crucial step to ensure electrical safety? a) Putting the computer to sleep b) Unplugging the power cord c) Simply pressing the power button d) Turning off the computer via the operating system 25) Which practice helps maintain a safe and organized workspace in computer system servicing? a) Stack equipment unsafely to save space b) Clear walkways and keep tools organized c) Work in dimly lit areas to save energy d) Leave power cords unplugged on the floor 26) In the event of an electrical fire during computer servicing, what is the correct immediate action to take after ensuring personal safety? a) Pour water on the fire b) Use an appropriate fire extinguisher  c) Run away immediately without attempting to extinguish d) Use a blanket to smother the fire 27) When using cleaning agents or working with chemicals during computer servicing, what safety measure should be prioritized to prevent respiratory issues? a) Work in an enclosed, air-tight room b) Eat and drink while working with chemicals c) Use strong, undiluted chemical cleaners d) Ensure proper ventilation in the workspace 28) Which OHS best practice should always be followed when handling computer components? a) Keep all liquids away from the work area b) Stack components to save space c) Work on a metallic surface for better grounding d) Use any cloth to wipe dust off components 29) What is the primary use of a can of compressed air in computer system servicing? a) To lubricate moving parts like fan bearings. b) To cool down overheated components instantly. c) To protect sensitive electronic components from dust and debris. d) To clean monitor screens. 30) What is the primary function of a network cable tester? a) To verify the functionality of network cables. b) To clean optical drives. c) To measure the voltage of a power supply. d) To identify the IP address of a device. 31) A user reports that their computer powers on, but nothing appears on the monitor. What is the most logical first step in troubleshooting this input/output issue? a) Clean the internal components with compressed air. b) Reinstall the operating system. c) Immediately replace the graphics card. d) Check if the monitor is connected to the correct video port and power source. 32) A graphic designer needs to upgrade their computer setup to enhance productivity and precision. Considering input/output devices, what logical combination would best meet their needs? a) A standard keyboard and mouse with a basic monitor. b) A multi-function printer and a barcode scanner. c) A large-capacity external hard drive and a webcam. d) A high-resolution monitor and a precise graphics tablet. 33) A technician is troubleshooting a desktop computer that fails to power on. Which specialized tool would be most logically used first to diagnose the power issue? a) A loopback adapter to test network connectivity. b) A thermal paste applicator to re-seat the CPU cooler. c) A multimeter to check the voltage output of the PSU. d) A software diagnostic utility to check hard drive health. 34) A computer technician is tasked with upgrading the RAM in a client's desktop PC. From an OHS perspective, what is the most logical precaution to take before touching the RAM modules? a) The technician should use an anti-static mat and wrist strap to prevent ESD. b) The technician should work on a carpeted floor to absorb vibrations. c) The technician should magnetize their screwdriver to hold the RAM sticks in place. d) The technician should wear rubber gloves to improve grip. 35) A user reports their computer is frequently shutting down unexpectedly, and diagnostic software indicates high CPU temperatures. What is the most logical tool-based action to address this overheating issue? a) Increase the voltage settings in the BIOS to stabilize the system. b) Place the computer case directly against a wall to minimize noise. c) Use compressed air to clean dust from the internal components and ensure proper ventilation. d) Install a more powerful CPU without upgrading the cooling system.

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