PRESENTING YOURSELF:: I don’t think that we’ve met before, my name is … I’m in charge of…, Hello, it’s a pleasure, you can call me… I’m responsible for…, Excuse me, Hi, are you…? I’m…/My name is … it’s a pleasure., OPEN THE CONVERSATION: : How’s your morning/afternoon/evening going so far?, How's your day been?, Has your day been busy so far? , RESPONDING TO INFORMAL/DAILY QUESTIONS: : This morning has been pretty crazy, but I like it that way, it keeps me busy., Things are slower than usual, so I've been able to work through my to-do list., I've been focused on the presentation for my biggest client/project later this week., ENDING THE CONVERSATION: : It was a pleasure to talk with you., Well, I’m afraid but I have to back to work now, can/could we talk later?, It was great to talk with you. I look forward to talking with you again soon.,

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