1, What were you doing when your phone rang yesterday?, 2, Were you working on something important when a colleague interrupted you last week? What happened?, 3, Tell me about a time when you were talking to a client on the phone and the connection dropped. What did you do?, 4, What were you doing when you got an angry email from a client or supplier?, 5, Were you preparing an important report when someone asked you for something urgent? What was it?, 6, What was happening during the last meeting you attended? (For example: "The PM was explaining the budget when..."), 7, Were you presenting something when someone interrupted you with a question? What was the question?, 8, Tell me about a meeting that was going well when something unexpected happened. (Power cut? Fire alarm? Bad news?), 9, What were you doing when you realised that a meeting was cancelled?, 10, Were you listening to a long presentation when you started feeling tired? What did you do?, 11, Tell me about a time when you were working from home and your internet stopped working., 12, What were you doing when you noticed a mistake in a contract or invoice?, 13, Were you checking the budget when you found a problem? What was it?, 14, Tell me about a time when you were driving to work and there was a traffic jam. Were you late?, 15, What was happening in the office when you arrived late one day?, 16, Tell me about a time when you were trying to finish a task, but everything was going wrong..

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