How has technology changed banking?, Banks now offer online banking, mobile apps and contactless payments, making banking faster and easier., What do people usually use banking apps for?, They check their account balances, transfer money, make payments and pay bills., How are bank branches changing, and what are mobile-only banks?, Traditional branches are becoming fewer and offer more digital facilities and personal advice. Mobile-only banks operate without physical branches., What is phishing, and how does it work?, Phishing is a type of online fraud in which criminals use fake emails or text messages to steal personal or banking information., What measures do banks use to make online banking more secure?, They use encryption, multi-factor authentication, device recognition and transaction monitoring., What can customers do to protect their personal and financial data?, They should use strong passwords, update their anti-malware protection and never click on suspicious links or share their bank details., What is the difference between a current account and a deposit account?, A current account is used for everyday payments and transactions. A deposit account is used to keep surplus money and usually earns interest., What are the main differences between an overdraft, leasing and factoring?, An overdraft allows a company to spend more money than it has in its account. Leasing means renting equipment. Factoring allows a company to receive money for unpaid invoices before customers pay them., What are long-term loans and mortgage loans used for?, Long-term loans provide finance over a long period and are repaid with interest. Mortgage loans are used to buy property and are repaid over a fixed number of years.

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