True: Indirect questions are used to ask in a polite way, The structure of information indirect questions is STATEMENT LIKE, Subject questions don't use auxiliaries, Direct questions use auxiliaries and have a different structure from statements, We use IF to introduce indirect YES/NO questions, False: Direct questions are impolite, We always need to use indirect questions with customers and strangers, Indirect questions keep the same sentence structure (question),

DIRECT AND INDIRECT QUESTIONS THEORY

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