1) The student needed to take out a __________ to pay for their tuition fees. a) grant b) scolarship c) loan d) credit 2) I'm hoping to __________ my debt by the end of the year. a) take out b) pay off c) put off d) give up 3) Let's __________ this issue and find a solution. a) sort out b) cut out c) deal out d) figure out 4) I realised that the store had __________ me for the item, so I asked for a refund. a) charged b) overcharged c) paid d) undercharged 5) The company issued a 1-year __________ to all customers who received defective products. a) warning b) discount c) guarantee d) apology 6) The phone screen is __________, so I need to get it fixed. a) cracked b) crooked c) clapped d) gone 7) The hotel will __________ $10 a day for parking. a) waive b) refund c) charge d) forbid 8) The __________ of the furniture I ordered was delayed because of bad weather. a) packaging b) delivery c) production d) installation 9) The store is offering a special __________ on electronics for Black Friday. a) deal b) refund c) exchange d) sale 10) I hope my friend will __________ to the party tonight. a) meet up b) come up c) bring up d) turn up 11) The __________ with the machine was due to a software error. a) mistake b) defect c) fault d) flaw 12) The store allows customers to __________ items within 30 days of purchase. a) donate b) exchange c) refund d) take away 13) The customer decided to __________ about the poor service she received at the restaurant a) complain b) compliment c) apologise d) complaint 14) Unfortunately, your team ___________ short. I expected much more from you. a) felt b) fell c) went d) lived

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