1) Name a barrier to effective communication in health and social care settings 2) How can a health care professionals language affect communication with a patient  3) Does non-verbal communication play a part in how a patient sees you? 4) Tell me a type of non-verbal communication and the impact of this  5) Give me an example of a cultural factor that you would need to think about 6) Why might a female patient be nervous to see a male professional 7) Do patients have to provide their own interpreter 8) Why should you not use a family member to interpret for a patient  9) Name an environmental factor that can be a barrier to communication  10) What is jargon? How can this cause problems when talking to patients 11) How can you help someone with social anxiety 12) What is an example of patient centred care?

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