A cashier notices a customer acting suspiciously and thinks they may be shoplifting. The cashier approaches the customer and asks, "Do you need any help?" The customer responds angrily, saying, "Mind your own business! I'm just looking around.", An early childhood teacher is employed at a school. One of the children often becomes upset when her parents leave the school. This often leads to the other children becoming upset as well. , A front desk clerk at a hotel gets a call from an angry guest complaining about noise from another room. The guest says, "It's way too loud! I can't sleep. You need to do something about this right now!" The hotel policy is that noise is not allowed after 9:30 PM., A server at a restaurant is very busy, managing eight tables. One customer, who has been waiting for a long time, calls the server over and says, "This is unacceptable. The service is terrible, and I’m not paying for this meal." The server needs to keep calm while handling this complaint and continuing to serve other tables., Two roommates are arguing about chores. One says, “You haven’t done the dishes all week, and I’m tired of doing them for you.” The other says, “I’ve been really busy with work, I was going to do them tonight.” The conversation is getting heated., A player on a sports team is frustrated because they’ve been benched for the last two games. The player says to the coach, “It’s not fair, I’ve been practicing hard but I never get to play!”, During a class discussion, one student disagrees with another’s opinion and says, “That’s not true at all! You’re wrong!” The other student feels embarrassed and doesn’t know how to respond., A neighbor comes over to complain about loud music coming from next door. The neighbor says, “I can’t sleep with all the noise coming from your place, it’s way too loud!” The person playing the music wasn’t aware they were disturbing anyone., A customer calls a delivery driver and says, “You left my package at the wrong house, and now I can’t find it!” The driver responds, “I’m sorry, I thought I left it at the right address.” The customer is upset and needs the problem fixed., Two coworkers are arguing over how to handle a task. One says, “We should follow the instructions exactly,” while the other responds, “But I think we need to adjust them to make it work.” The disagreement is causing tension, and they need to find a way to collaborate., A pet owner approaches a neighbor and says, “I think your dog has been getting into my yard and digging up my garden.” The neighbor responds, “I’m sorry, I’ll make sure my dog doesn’t go into your yard again,” but the garden is already damaged., A friend feels hurt because their text messages have gone unanswered for several days. The friend says, “I’ve been texting you, but you never respond. Are you upset with me?” The other friend explains, “I’ve just been really busy lately and didn’t have time.”, During a group conversation, one person keeps interrupting others and not letting them finish their thoughts. One friend says, “You keep cutting me off, and I feel like I’m not getting a chance to speak.” The interrupter responds, “I didn’t realize I was doing that, I’m just really excited to share my ideas.”, Two passengers on a bus start arguing over a seat. One says, “I was here first, and you took my seat when I got up for a second.” The other responds, “There was no sign that it was taken, so I sat down.”, A teenager says to their sibling, “I asked you to put my clothes in the dryer after washing them, but now they’re still sitting in the washer, and I have no clean clothes for school tomorrow.” The sibling replies, “I got distracted and forgot to move them. I didn’t mean to leave them there.”, A parent says to their child, “I made broccoli and cheese casserole for dinner tonight. I hope you’re hungry!” The child responds, “I really don’t like that dish. I was hoping for tacos or pizza instead.”.

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