Quality Control  - Products are inspected at the start and the end of the production process., Quality Assurance  - Check all items at all stages of the production process for faults. In this way everyone takes responsibility for delivering quality., Quality Circles  - mall groups of workers of different levels in the firm who come together to discuss and solve problems in production., Benchmarking  - involves finding the best practice in your industry and then copying your competitor but adding some extra value or USP, Quality Management  - Continual improvement of process and system.Involves everyone in the business working towards the goal of 100% customer satisfaction., Mystery Shopper  - People who are employed by the company to act as customers. They will then report back to the company on their experience,

Classement

Style visuel

Options

Changer de modèle

Restauration auto-sauvegardé :  ?