Two boxes from our order are missing. We can't find them anywhere., a. I'll ask our technician to come and check the system tomorrow., It looks like you charged us twice for the same order., b. I'm sorry about that. I'll correct the product code and send you a new invoice., Your delivery driver seems to have sent our package to the wrong address., c. You're right. The final cost was higher than our original estimate., The payment doesn't appear to have reached your account., d. I'll contact the delivery company and ask them to locate the missing boxes., It seems that you entered the wrong product code on our invoice., e. Could you check whether your bank has completed the transfer?, The air-conditioning system doesn't seem to be working properly., f. I'll check the delivery address and contact the driver immediately., It looks as if you underestimated the cost of the repairs., g. What model of machine are you using? I'll check which parts you need., It sounds like you sent us the wrong replacement parts., h. I'm very sorry. I'll check the payment records and arrange a refund if we've charged you twice.

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