Starting a complaint: I don't like to complain, but..., I'm sorry, but..., I'm sorry but it just isn't good enough., Disagreeing politely: Well, ..., Actually, ..., Asking for what you want: I'd like you to..., I think you should..., Apologising/Sympathising: I'm sorry to hear that., We must apologise about/for that., I do apologise for the inconvenience.,

NTE INT Lesson 3.1 How to... complain politely

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